Question 1

What types of wigs do you offer?

Accepted Answer

We specialize in handcrafted, luxury wigs made with high-quality human hair. Our collection includes 5x5 HD lace closure, 6x6 lace closures, and U-part wigs in body wave and straight textures - all ready to ship.

Question 2

Are the wigs pre-styled or customizable?

Accepted Answer

Each wig is professionally pre-styled and ready to wear right out the box. If you want customizations like custom color, a custom hairline or length adjustments please contact us directly.

Question 3

What is the process for placing an order?

Accepted Answer

Simply browse our available wigs, bundles, or lace on the website, select your preferred style, and add it to your cart. Checkout is easy and secure. You will receive a confirmation email once your order is processed.

Question 4

How long does shipping take?

Accepted Answer

We offer fast shipping, and all ready to ship wigs are shipped same day. Delivery times vary based on your location and shipping method chosen at checkout.

Question 5

What is your return or exchange policy?

Accepted Answer

Due to the nature of our products, we do not accept returns or exchanges on any orders. If your wig arrives damaged or there is an issue with your order, please contact us within 48 hours for assistance.

Question 6

How should I care for my wig?

Accepted Answer

To keep your wig looking flawless, we recommend gentle washing with sulfate-free shampoo, minimal heat styling, and storing it on a wig stand when not in use. Full care instructions are included with each purchase.

Question 7

Can I place a rush order?

Accepted Answer

Yes, we offer rush services for certain wig orders. Please contact us directly with your request and timeline so we can provide pricing and availability.

Question 8

Can I schedule a consultation?

Accepted Answer

Absolutely. We offer consultations to help you choose the perfect wig or discuss custom orders. Schedule your session via our contact page.

Question 9

How can I determine the right wig size for me?

Accepted Answer

Our pre-made wigs come in three standard sizes: small, medium, and large. Size charts are attached in the product images. Below is a video to help you find your measurements. If you still need assistance measuring your head for a custom fit or have specific sizing questions, contact us and we'll guide you.